
SHIPPING INFORMATION
Welcome to the shipping information page of www.zenfoodsteamers.com. We are committed to providing our customers with fast and reliable shipping services. Below is the detailed information of our shipping policy:
Shipping within Europe
●Standard Shipping:
○Estimated delivery time: Delivery within 4 working days after order confirmation.
○Shipping cost: The cost will be automatically calculated at checkout based on the order amount and the weight of the goods.
○Partnered couriers: We cooperate with DPD, DHL and UPS to ensure efficient delivery.
Shipping outside Europe
●Standard International Shipping:
○Estimated delivery time: Delivery is usually within 10 working days after order confirmation.
○Shipping cost: The specific cost will be shown at checkout and depends on the country of delivery and the weight of the package.
○Partnered couriers: All international orders will be processed by DHL and UPS International.
Important Notes
●Order processing time: Please note that all orders will be processed for 2 working days before shipment. Processing time is not included in the shipping time.
●Tracking & Order Status: Once your order is shipped, you will receive an email with tracking information. This information will allow you to check the status of your order in real time.
●Taxes & Duties: For international orders, customers are responsible for any potential import taxes, duties, and fees. We recommend consulting your local customs policy before purchasing.
●Address Change Policy: The shipping address cannot be changed after the order has been shipped, so please ensure that you enter the correct shipping information when placing your order. If you need to update your information, please contact our Customer Service Team immediately for assistance.
For further inquiries or assistance, please contact our Customer Service Team through our Contact Information page. Thank you for choosing www.zenfoodsteamers.com, we are happy to serve you.